Having an "Active Drive" means that the hard drive still spins but Windows is currupt amd can no longer access them, or files the files have been acidentally deleted.

Broken or Non Spinning Hard Drives Must go to a LAB. If you call Drivesavers at 1-800-440-1904 and give them our reseller ID which is: DS-17656 not only will you recieve a 10% Discount on any job, you will also get Free Mounting, which means if there is nothing recovered, you don't pay!